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Gaston County Inspection Services

Contractor Permits & Inspections

Frequently Asked Questions

How do I view information about a building permit?

You may search for permits in the following three ways.

By Permit Number

On the "Find a Permit" page, select the "Lookup By" "Permit Number" radio button.

Enter your permit number. Note, when you enter your permit number you must enter the first two digits as they are. You can then just enter the number at the end of the permit number and skip entering the zeros in between. So, 0900000123 can be entered as 09123. The application will automatically provide the missing zeros.

Once you have entered your permit number, click the "Search" button.

Lookup By Permit Number By Address

On the "Find a Permit" page, select the "Lookup By" "Address" radio button. Then complete any fields for which you have accurate information. Then click the "Search" button.

Note: If your search criteria are too vague, your search will return too many permits. You will only see the first fifty returned. They will be sorted in street number, street name order. If you don’t see the desired permit, enter more specific criteria.

If you do not receive any search results, then it is possible that one of your search criteria is incorrect. It could also be that there are no permits in the system for the address you specified.

Lookup By Address By Contractor ID

On the "Find a Permit" page, select the "Lookup By" "Contractor ID" radio button.

Enter your Contractor ID. Click the "Search" button to start your search. You will see the last 50 permits from that contractor sorted in reverse permit number order.

Lookup By Contractor ID Permit Search Continued

Once you have clicked the "Search" button, you should see a page similar to the following:

Click the "View Permit Details" button to see details about the permit.

Click the "View Inspections" button to see inspections on the permit.

Search Results View Permit Details

This is what the permit details page looks like. We will attempt to locate the address on Google Maps and display a map. It is possible that some addresses are not available in Google Maps.

If you wish to see inspections for this permit, you can click the "View Inspections" button or you may close the permit details page and click the "View Inspections" button on the previous page.

Permit Details View Inspections

This page displays all inspections that have been scheduled or completed for your permit.

You may click the "Details" button to see more information for a particular inspection.

If the "Cancel" button is enabled for an inspection, you may cancel that inspection by clicking that "Cancel" button.

If you wish to schedule an additional inspection, you may click the "Schedule New Inspection" button.

View Inspections Inspection Details

This is an example of the inspection details page.

Inspection Details

How do I schedule an inspection?

In order to schedule an inspection you need two pieces of information. First, you need the permit number from your building permit. In addition, you need your contractor ID. This ID will have been provided to you by the Building Inspections department.

Select the ‘Schedule Inspection’ menu option.

Schedule Inspection Screen 1

Enter your permit number and contractor ID into the provided fields and then click the ‘Find Permit’ button.

Schedule Inspection Screen 2

Select they type of inspection you wish to schedule. You can reduce the number of inspection types from which to choose by selecting a trade (Building, Electrical, Mechanical or Plumbing) from the first drop down select under "Inspection Type".

By default, the "Requested Date" is set to the first available date. If you schedule before 7:00 AM on a work day that date is usually today’s date. If you schedule after 7:00 AM the date will be the next available work date. You may not schedule an inspection more than 10 days ahead of time. Note that the "Requested Date" field is actually a calendar. You may click on the date field and a calendar will be displayed from which you can select a date.

Enter your name into the "Requested By" field.

Enter your phone number into the "Requestor Phone Number" field. You may enter your Nextel ID in place of a phone number if this is how you wish to be contacted. This entry will be the number the inspector will try to contact if they have any questions.

If you have any special instructions for the inspector, please leave them in the Remarks field.

Click the ‘Preview’ button and you will see a confirmation of what you wish to schedule.

Schedule Inspection Screen 3

This is the final confirmation page where you can see a summary of what you are requesting.

Click the ‘Complete Submission" button to schedule the inspection. If you need to make corrections before you schedule the inspection you may click the "Back" button.

Schedule Inspection Screen 4

You will now see a confirmation page showing that you have successfully scheduled your inspection.

Schedule Inspection Screen 5

How do I cancel an inspection?

In order to cancel an inspection you need two pieces of information. First, you need the permit number from your building permit. In addition, you need your contractor ID. This ID will have been provided to you by the Building Inspections department.

Select the ‘Cancel Inspection’ menu option. You will see the following form. Enter your permit number and your contractor ID and click the "Find Permit" button.

Cancel Inspection Screen 1

You will be presented a list of inspections that may be cancelled. The cutoff time for cancelling inspections is 7:00 AM on their scheduled inspection date. So, if it is after 7:00 AM, you will not be able to cancel the inspection via this application.

If there are a lot of inspections listed on this page, you may filter the list to a smaller one by choosing a trade (Building, Electrical, Mechanical or Plumbing) from the Trace drop down select.

Click the "Cancel Inspection" button next to the inspection you wish to cancel. You will be taken to a confirmation page where you can verify that this is the inspection you wish to cancel.

Cancel Inspection Screen 2

This is the confirmation page where you can confirm that this is the inspection you wish to cancel. Once you are satisfied that this is the correct inspection to cancel, click the "Complete Submission" button. If you are not sure, you may click the "Back" button to return to the previous page where you may select a different inspection.

Cancel Inspection Screen 3

This page gives you final confirmation that your inspection has been cancelled.

Cancel Inspection Confirmation Screen

I want to schedule an inspection, but I don’t see the inspection type offered as an option. What do I do?

Inspections have to occur in a particular order. For example, if you need a footing and framing inspection, you cannot schedule the framing inspection until the footing inspection has passed. So, if you don’t see the desired inspection offered, it is possible there is a prerequisite inspection that has not yet passed.

For permits where multiple trades are involved, you will not be able to schedule final inspections via this application. Final inspections require special paperwork showing that all contractors for the permit are ready for the inspection. So, these must be scheduled by contacting the Building Inspections department.

It is also possible that you will need an inspection type that is not automatically offered by this web application. In those situations, contact the Building Inspections department by phone. They can assist you in getting your inspection scheduled.


What do I do if I need to schedule or cancel an inspection and it is past the cutoff time?

The cutoff time for scheduling or cancelling an inspection for the same day is 7:00 AM. If it is past this time, you will need to contact the Building Inspections department by phone. Be aware though that it is not always possible to schedule or cancel an inspection for the current date once the cutoff time has been missed.


Web browser versions

This application has been tested with the following browsers: Internet Explorer 7 and Internet Explorer 8. Internet Explorer 6 will not correctly display this web application.


Screen resolution

This application is intended to be used on computers having a screen resolution of at least 1024 by 768. If your screen resolution is lower than this, you may experience difficulties using this application.


How do I contact the Building Inspections Department?

Office hours are Monday to Friday from 8:30 AM to 5:00 PM.

You may contact the Building Inspections department by phone at the following numbers:

(704) 866-3155 | (704) 866-3960 | (704) 866-3045 | (704) 810-6407

The building inspections web site address is: http://www.co.gaston.nc.us/BuildingInspections.